Flash promo

–20% on selected items

Refund policy

At MILLII MERCH, we want you to be confident with every purchase. If your item doesn't fit, we're happy to help with an exchange.

Exchanges

We offer exchanges only within 20 days of delivery for eligible items.

To qualify for an exchange, items must be:

  • Unworn, unwashed, and in original condition.

  • Free of stains, odors, or damage.

  • Returned with all original tags and packaging.

Exchanges are subject to product availability. If your requested size is unavailable, we'll work with you to find a suitable solution.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Final sale items

  • Gift cards

  • Worn, washed, or damaged merchandise

  • Items returned without original tags

Shipping

Customers are responsible for exchange shipping costs unless the item arrives damaged, defective, or we shipped the wrong product.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item. We'll make it right as quickly as possible.

How to Start an Exchange

To request an exchange, please contact our support team with:

  • Your order number

  • Your full name

  • The reason for your exchange

Email: info@milliimerch.com

Questions?

If you have any questions about your order or exchange, we're here to help.

Email: info@milliimerch.com

We typically respond within 1–2 business days.

Select pickup location

Kicks District

261 Market Street, San Francisco, CA 94103

SneakLab

44 Beacon Street, Boston, MA 02108